Client Success Summit

Learn. Engage. Simplify.

Client Success Summit Agenda

February 18th, 2021

9:00 am – 9:25 AM MST
The Next Chapter: Finding Further Success Through Technology

Jimmy Sorenson

Co-Founder

Ken Hendrickson

Co-Founder

10:00 AM – 10:30 AM MST
A Successful Marketing Campaign for 2021

Ken Turley

Chief Marketing Officer

10:30 AM - 10:50 AM MST
How Can A Call Answering Service Help My Facility

Christian Thurgood

Chief Communications Officer

James Thurgood

Director of Communications

10:30 AM - 11:00 AM MST
Three Support Tips and Tricks

Lindsey Cosson

Support Team Manager

Kaitlin Nebeker

Support Specialist

11:00 AM – 12:15 PM MST
Support LIVE Help Desk

Lindsey Cosson

Support Team Manager

Kaitlin Nebeker

Support Specialist

12:15 PM – 1:30 PM MST
Additional Services Live Booth Hours

Devin Meinhardt

Senior Additional Sales Executive

Cory Young

Additional Sales Executive

1:00 PM - 1:30 PM MST
Taking The Next Step With Your Marketing Plan

Ken Turley

Chief Marketing Officer

Josh Gracia

Director of SEO and Pay-Per-Click (PPC) Management

1:30 PM - 2:00 PM MST
The Ins And Outs Of Our Call Answering Service

James Thurgood

Director of Communications

1:30 PM – 2:15 PM MST
Self Storage Tax Laws & Planning Strategies

Ty Meinhardt

Director of Accounting

2:15 PM – 2:30 PM MST
Tenant Protection Plans: More Revenue, Less Liability

Christian Thurgood

Chief Communications Officer

Victor Gonzalez

Director of Tenant Protection

2:30 PM - 3:00 PM MST
Final Note: Thank you from Easy Storage Solutions

Ken Turley

Chief Marketing Officer

Christian Thurgood

Chief Communications Officer

Jimmy Sorenson is the owner of multiple storage facilities, as well as the co-founder and CEO of Easy Storage Solutions. With over 10 years of experience in the self-storage industry, Jimmy has helped hundreds of storage companies, both big and small. Easy Storage Solutions is one of the world’s top-rated storage management software. It was designed based on the experiences Jimmy has had in the self-storage industry

Ken Hendrickson is the cofounder of Easy Storage Solutions, one of the world's top-rated storage management software. He owns multiple storage facilities as well and built the Easy Storage Solutions management software based on his experiences in the self-storage industry. Ken has over 10 years of experience in the field and has helped hundreds of storage companies big and small.

Ken Turley is the CMO of Easy Storage Solutions, he focuses on helping self-storage operators and other businesses succeed in the online world. Through search engine optimization and online marketing, his team enables businesses to increase their visibility and meet their marketing goals. Ken has years of experience in the field and has helped hundreds of storage companies big and small.

Josh Gracia is the Director of SEO and Pay-Per-Click (PPC) Management at Easy Storage Solutions. With over four years of experience in digital marketing, Josh has worked hard to learn the ins and outs of his trade. He has completed certifications in Google Ads, Search Display and Video, Analytics, and Search Console. Josh is constantly keeping up with the ever changing digital marketing landscape, and currently helps hundreds of self-storage facilities manage their online marketing.

Christian is the Chief Communications Officer at Easy Storage Solutions. Over the last 5 years, he has created and grown the Call Answering Department which now services hundreds of storage facilities. He focuses on collecting data and implementing ways to streamline processes and make facility management more efficient and affordable. He strives to find the balance between keeping up with a changing industry and maintaining a great customer experience.

James Thurgood is the Director of Communications for Easy Storage Solutions, a provider of web-based self-storage management software and other technologies for small to mid-sized self-storage facilities. With a bachelor’s in Operations Management from the University of Utah and years of experience in management and customer relations, James has aided hundreds of business owners in utilizing a call answering service to increase facility and customer relations.

Ty Meinhardt is the Director of Accounting at Easy Storage Solutions. He was co-owner of TruView Advisors before joining the Easy Storage Solutions team. Ty has over five years of experience in accounting specifically related to the self-storage industry, and several years of accounting experience in other areas. Ty graduated from Dixie State University with his master’s in accounting and is continuously furthering his education.

Devin Meinhardt is a Senior Additional Sales Executive at Easy Storage Solutions, he focuses on helping self-storage operators succeed in the self-storage industry. Devin has over three years of experience as a sales executive related specifically to the self-storage industry. Throughout his time at Easy Storage Solutions, Devin has helped thousands of self-storage operators find additional avenues to simplify their business operations.

Cory Young is an Additional Sales Executive at Easy Storage Solutions, he focuses on providing self-storage operators the tools to succeed in the self-storage industry. Cory is client and people-focused. With a bachelor’s degree in Psychology and finishing up his Masters in Business Administration and Management, Cory is constantly working on improving himself and his business skills.

Victor Gonzalez is the Director of Tenant Protection at Easy Storage Solutions. He has been with Easy Storage Solutions for three years, and was one of the founders of the Tenant Protection Program. Victor graduated with his Bachelor's Degree in Business Administration from Dixie State University. Throughout his time at Easy Storage Solutions, Victor has helped hundreds of self-storage operators utilize the Tenant Protection program.

Lindsey Cosson is the Support Team Manager at Easy Storage Solutions. She manages the support team and their projects, ensuring self-storage operators have a smooth setup when signing onto Easy Storage Solutions software. With over twelve years of experience in Customer Service, Lindsey is a professional at communication and problem solving. In her spare time, she enjoys reading and listening to podcasts, going on early morning walks with her husband, being outside in the beautiful St. George sunshine, and spending time with her family.

Kaitlin is a Support Specialist at Easy Storage Solutions. She has been helping self-storage facilities successfully utilize their management software for two years. When she is not helping our clients succeed with her bright and enthusiastic personality, Kaitlin enjoys exploring the petroglyphs and red cliffs of Southwest Utah with her husband and hiking partner, and their Yorkie Lucille, with a camera in hand. You’ll often find her barefoot in the garden trying to keep vegetables alive in the desert, geeking out over new technology, or creating another culinary masterpiece in the kitchen.